There is much social media for knowledge
sharing and performance tools. However, as far as I know, many Korean companies
use their own knowledge management system for privacy reasons. The company I
was working right before I came for Ph. D was an educational company, and it
also developed its own knowledge sharing portal in hope that employees can
share their knowledge and know-how with colleagues, thereby enhancing informal
learning and overall performance. However, it was not so successful.
Salespeople had regular meetings and workshops. They preferred sharing
knowledge and information in those face to face meetings by having
conversations with each other. In fact, they were too busy to sit down and
share their experiences. Also, they did not receive any incentives to do so. I
heard ‘Slacks’ is very popular in the U.S. I really wonder how American
companies and their employees are utilizing these types of external tools in
their workplaces in spite of privacy issues.
